returns

Returns

You must inform Chap Clothing in writing of your intention to return the merchandise within 14 days of the date of delivery (or date of purchase when not bought online, e.g. directly from Chap Clothing at an event).

Chap Clothing will refund the purchase price of merchandise that is returned in its original condition. Chap Clothing reserves the right to refuse return of any merchandise that has been worn, used, altered, damaged or does not meet the above return requirements at Chap Clothing’s sole discretion.

Personalised and By Appointment products

Withdrawals, cancellations, exchanges or returns are not accepted for orders of customised products.

UK Delivery

Small items £6.00 Royal Mail First Class; Signature required
Large items  £12.00  Royal Mail Next Day (Mon-Fri)  Signature required

As all our products are handmade by a small team, please be aware that lead times may vary, and we will therefore contact you when your order is dispatched.

Chap Clothing cannot be held responsible for unanticipated delivery delays beyond its control.

By Appointment

Everyone is different, and we love creating commissioned Chap pieces that fit our customers personalities and styles.

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